Samsung Device : one-year warranty Doogee – Tablet Device Warranty : one-year warranty Xiaomi – Honor Device Warranty : one-year warranty Realme – Infinix – Oppo – Tecno Device : one-year warranty Apple Device Warranty : one-year warranty Other Electronic device : Two year warranty Samsung Electronic Accessories :Six Month Warranty : Warranty Policy – Ayn Al-Fahd:
Samsung Device Warranty Policy:
Devices can be replaced within the first 7 days if there is a manufacturing defect that cannot be resolved via software. Replacement takes 2 to 4 business days from the activation date.
Devices come with a full one-year warranty from the activation date, covering maintenance (Software & Hardware).
In cases of misuse, such as scratches, breakages, liquid exposure, or damage due to improper storage or handling, the device will no longer be covered under warranty. This also applies if the device has been opened or repaired in unauthorized workshops.
Customers must provide the purchase receipt issued by Ayn Al-Fahd when requesting service.
Doogee – Tablet Device Warranty Policy:
Devices can be replaced within 30 days in case of a manufacturing defect, provided there is no misuse. Customers must present the charger, charging cable, and original box for replacement.
Devices are covered by a one-year warranty for maintenance (Software & Hardware), provided there is no evidence of misuse.
Misuse, such as dropping, breaking, bending, or liquid exposure, voids the warranty.
The purchase receipt issued by Ayn Al-Fahd must be presented for service requests.
Xiaomi – Honor Device Warranty Policy:
Devices can be replaced within the first 7 days if there is a manufacturing defect that cannot be resolved via software. Replacement takes 2 to 4 business days from the activation date.
Devices are covered by a one-year warranty from the activation date, including maintenance (Software & Hardware).
Misuse, such as scratches, breakages, bending, liquid exposure, or burns, voids the warranty.
The purchase receipt issued by Ayn Al-Fahd must be presented for service requests.
Realme – Infinix – Oppo – Tecno Device Warranty Policy:
Devices can be replaced within the first 14 days if there is a manufacturing defect that cannot be resolved via software.
Devices are covered by a one-year warranty from the activation date, including maintenance (Software & Hardware).
Misuse, such as scratches, breakages, bending, or liquid exposure, voids the warranty.
The purchase receipt issued by Ayn Al-Fahd must be presented for service requests.
Apple Device Warranty Policy:
iPhone and iPad devices come with a one-year warranty from the activation date, covering maintenance (Software & Hardware). Replacements are only available in case of a manufacturing defect.
Accessories for Apple devices, such as watches, headphones, and smart pens, come with a one-year warranty from the purchase date.
Misuse, such as scratches, breakages, or bending, voids the warranty.
The purchase receipt issued by Ayn Al-Fahd must be presented for service requests.
